FAQs
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Shipping Policy
If your package is a canvas panel or Ampersand Gessobord only, your package will be shipped via USPS Priority Mail. If your order contains a canvas painting, your package will be shipped in a box via USPS Ground Advantage. If your order is of the “Nintendo Tea Time” print, your package will be shipped in a rigid tube via USPS Ground Advantage. If your package consists only of stickers, prints (this does not include the “Nintendo Tea Time” print), mini paintings, or a combination of the three, your package will be shipped in a rigid mailer.
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I'd like to commission a painting. How can I do so?
Please see my commission page here and I will send you an email shortly after the inquiry is received.
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When will my order be sent out?
Please allow 1 - 2 weeks for me to process your order.
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My shipping address is wrong, can I change this?
If you find that the shipping address you’ve listed on your order is incorrect, please send me an email at mina.bolducart@gmail.com as soon as possible so that I may be able to change your address before I ship your package. Once I ship the package, I unfortunately will not be able to change the shipping address.
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Do you ship internationally?
I currently ship domestic and to Canada only. According to the USPS website, normal delivery time for USPS Priority Mail domestic shipping is 1 - 3 business days and normal delivery time for USPS Priority Mail shipping to Canada is 6 - 10 business days. It is difficult to guarantee delivery windows but I will try my best to abide by the above processes.